Privacy Policy
Last Updated: September 2026
SteelSeriesMall (“we,” “us,” or “our”) operates the website steelseriesmall.com. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website or make a purchase.
Information We Collect
We collect information that you provide directly to us, including:
- Contact information: name, email address, phone number, and shipping address.
- Order information: products purchased, order value, and order history.
- Payment information: payment method details. Please note that full payment card numbers are processed by our payment providers and are not stored on our servers.
- Communications: any messages you send us through email or our contact form.
We also automatically collect certain technical information when you visit our site, such as your IP address, browser type, device type, and pages visited. This data is used for analytics and site improvement purposes.
How We Use Your Information
We use the information we collect to:
- Process and fulfill your orders, including shipping and delivery.
- Communicate with you about your order status, returns, and refunds.
- Respond to your customer service inquiries.
- Improve our website, products, and services.
- Send you marketing communications, only if you have opted in to receive them.
Information Sharing
We do not sell your personal information. We share your data only with third parties who help us operate our business, including:
- Payment processors to handle transactions securely.
- Shipping carriers to deliver your orders.
- Email service providers to send order confirmations and updates.
These service providers are contractually obligated to protect your information and may only use it for the purposes we specify.
Cookies
Our website uses cookies and similar technologies to enhance your browsing experience, remember your cart contents, and analyze site traffic. You can adjust your browser settings to refuse cookies, but some features of the site may not function properly as a result.
Data Security
We implement reasonable security measures to protect your personal information, including SSL encryption for all data transmitted during checkout. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.
Your Rights
You have the right to:
- Request access to the personal information we hold about you.
- Request correction of inaccurate information.
- Request deletion of your personal information, subject to legal retention requirements.
- Opt out of marketing communications at any time.
To exercise any of these rights, please contact us at info@steelseriesmall.com.
Data Retention
We retain your personal information for as long as necessary to fulfill the purposes described in this policy, comply with legal obligations, resolve disputes, and enforce our agreements.
Children’s Privacy
Our website is not intended for individuals under the age of 18. We do not knowingly collect personal information from children.
Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Last Updated” date. We encourage you to review this page periodically.
Contact Us
If you have questions about this Privacy Policy or how we handle your data, please contact us at:
SteelSeriesMall
2944 AL HWY 125, Brundidge, AL 36010, United States
Email: info@steelseriesmall.com
Phone: +1 334-268-9691